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website hosting terms of service


Item 1 Limitation of Liability
The Client agrees to indemnify and hold Graviton Media and any of its associates harmless from any claims resulting from the use of the hosting service, including claims relating to damage to the Client or to any other party.

Item 2 Use of Servers
Clients should not attempt to access the sites of other clients, and should not attempt to hinder the operation of our servers in any way. We reserve the right to refuse or cancel service to any client. All passwords must be kept confidential. The Client may not make any password available to the public or to groups of people. This includes POP, FTP and Telnet passwords. You may not allow the public or groups of people to access any of your POP, FTP or Telnet accounts in any manner as this presents an unacceptable security risk.

Item 3 Acceptable Content
The Client’s site must not contain material, or contain any link to material, which is unlawful, pornographic, gambling-related, threatening, hateful, obscene or which encourages unlawful behaviour. This includes any site with depictions of nudity, as well as material relating to hacking or pirated software. Graviton Media has sole discretion to determine whether a site’s content is acceptable. Sites with unacceptable content will be removed from our servers.

Item 4 Use of Disk Space
The Client may not resell or give away disk space to any third party without written permission from Graviton Media. The Client should set mail software to delete mail from the server once retrieved. This will speed up mail retrieval and will help avoid excess disk space requirements. It will also help to ensure that mail is not lost due to a mailbox being over quota.

Item 5 Resource-Intensive Programs
If the Client installs and runs a resource-intensive program on the servers there may be an additional monthly charge, or Graviton Media may prohibit execution of the program.

Item 6 Spam (Unsolicited Bulk Email)
Spamming, or sending of unsolicited bulk email, from a Graviton Media server is strictly prohibited. Additionally, the Client agrees not to use an email address or domain name which is hosted by Graviton Media to send unsolicited bulk email.

Item 7 Technical Support
Graviton Media will provide unlimited technical support relating to the operation of the server and the use of the server’s facilities at no additional cost. Please note though that Graviton Media do not generally provide free support for problems with CGI programs, HTML code, or other website content; such requests for assistance will be charged at Graviton Media’s hourly rate with a minimum of one hour.

Item 8 Invoices and Payments
The Client agrees that if a hosting payment is overdue then the account(s) may be suspended and/or removed from the Graviton Media servers without notice. Any breach of Graviton Media trading terms or overdue invoice payments will result in account suspension.

Item 9 Refusal of Service
Graviton Media reserves the right to refuse or cancel service at their sole discretion. If the Client breaches any of the above terms and conditions, the Client agrees that Graviton Media is permitted to deactivate and/or remove the account from the servers.

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